Our Responsibility

ONNEX products are intended strictly for adult nicotine or tobacco users. We take age restriction, responsible marketing, and honest information seriously.

Age Verification

Every order on getonnex.com/uk is age-verified before it is processed, using Token of Trust, a third-party age and identity verification service. Orders that cannot be verified as belonging to an adult (18+) are cancelled and refunded.

Note: Token of Trust is confirmed as the age-verification provider actually installed on this site, but the “Verification Required” page itself still shows default placeholder text and hasn’t been configured with ONNEX-specific wording yet — worth finishing that setup alongside this page.

Who Our Products Are For

Our products are intended for existing adult users of nicotine or tobacco products. They are not intended for people who don’t currently use nicotine, for pregnant or breastfeeding women, or for anyone under 18. Nicotine is an addictive substance.

Responsible Marketing

• We do not market our products to anyone under 18.
• We do not use imagery, language, or channels aimed at minors.
• We require age verification before purchase.

Note: This section states our intent, but we haven’t yet documented a full internal marketing/advertising compliance policy (e.g. against CAP/BCAP or ASA-style codes for nicotine products) — worth having this reviewed alongside the Terms & Conditions.

Questions

If you have any questions or concerns about responsible use or our age-verification process, contact us at info@getonnex.com.